Finding reputable service providers for your home may seem like a daunting task with so many options available. Rushing into a hiring decision can be a costly mistake and harmful to your health. But, with a little research and asking the right questions, it is easy to find a trustworthy company that will meet your needs. Here are some questions to ask during your quest for a reputable pest control company.

Pest Control Company & Service

How many years have you been in business?

• If a company has been operating for many years, it is a good indication that they provide quality service
• A well-established company will likely have exterminators with a lot of knowledge and experience

Can you provide me with any testimonials or references that I can review?

• A good company will have good reviews and a list of clients willing to vouch for them, and they should be happy to share that with you
• You can also contact the Better Business Bureau and the Attorney General’s office to find out if complaints have been filed

Do you offer a guarantee?

• Make sure to find out exactly what is covered by a guarantee and read the fine print!

Will you provide me with written documentation throughout?

• Ask for a written estimate for services (and, get estimates from a handful of companies so you can compare)
• At the completion of the job, the company should provide you with a list of services that were performed, the cost breakdown of each service, and necessary steps for follow-up

Experience & Knowledge of a Pest Exterminator

Are your exterminators licensed?

• The answer should always be yes!

How much training do your exterminators receive?

• Ask if exterminators receive a certain amount of training when they start, and if they are required to complete additional training annually

Can you explain the problem and what treatment options I have?

• An experienced exterminator will be able to determine and clearly explain what type of pest is causing your problem, the extensiveness of the problem, and options to resolve the problem

Safety & Insurance from the Pest Control Professionals

Are your pest control treatments safe for me and my family (including my pets)?

• Discuss the chemicals that are used and ask about safety precautions
• Ask about non-chemical options as well

Do you have insurance?

• Make sure that you and your property will be covered

What measures will be taken to avoid accidents?

• Ask what they will do and if you need to do anything, such as move furniture, turn off the electricity, etc.